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9592
HEALTH AND HUMAN RESOURCES ASSOCIATE
Nature of Work
Under general supervision, performs work at
the full-performance level by maintaining responsibility for
carrying out complex technical functions necessary for the
operation of a statewide Health or Human Resource program,
providing technical and/or programmatic assistance to staff,
participants, and other user entities of a component of a
statewide program or major technical area specific to or
characteristic of the Department of Health and Human Resources.
Helps assure compliance with laws and regulations governing the
program or technical area. Maintains responsibility of
operational procedures and policies related to their technical
function. Uses independent judgement to determine approaches to
technical or operational problems. Consultation on individual
situations related to assigned technical function. Exercises
latitude in varying methods and procedures within the parameters
of program or technical area guidelines. May assign and review
the work of clerical staff. Maintains responsibility for
application of standards to individual situations as well as the
monitoring and evaluation of individual situations. Has
responsibility for formulation of training of other staff as
related to his/her function. This class may also be used as the
entry or beginning level of the professional Health and Human
Resources Specialist series. Performs related work as required.
Distinguishing Characteristics
The Health and Human
Resources Associate is distinguished from the Health and Human
Resources Specialist by the assignment to limited technical or
operational areas rather than program or broad operational
development or consultation. Problems are typically procedural
or standard precedents. If used as an entry or beginning level
class, work is characterized by more direct supervision and a
training and developmental nature. NOTE: Promotion from the
class may occur only if and when the job duties and
responsibilities change significantly enough to make a higher
level classification more appropriate.
Examples of Work
Develops new or updates existing forms, paper and/or
electronic, to facilitate operations.
Sets up and maintains paper and electronic files.
Reviews forms for completeness and compliance.
Talks with state, federal, and local program participants,
or technical area personnel to explain procedural
changes, clarify guidelines, and answer general
questions.
Monitors procedures for effectiveness and efficiency.
Advises program participants and/or other staff on changes
in operational and procedural policies, regulations, and
guidelines, and answers questions regarding those
changes.
Determines compliance with regulations and or acceptability
of a program within context of applicable standards.
Assists in development of regulations, standards and
procedures as appropriate to the area of technical
functioning.
Knowledge, Skills and Abilities
Knowledge of or ability to learn rules, regulations,
policies, and procedures of the Department of Health
and Human Resources.
Knowledge of or ability to learn federal and state
regulations, laws, standards, and statutes governing
program or technical area.
Ability to collect and compile accurate information.
Ability to determine how changes effect area of assignment.
Ability to communicate well, both orally and in writing.
Ability to analyze complex situations and use sound
judgement in decisions related to functional area.
Minimum Qualifications
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Training:
Graduation from an accredited four-year college
or university.
Substitution:
Full-time or equivalent part-time paid
experience in paraprofessional or responsible clerical
work at a level consistent with the work performed by
an Office Assistant III and which required application
of state and federal laws and/or guidelines, may be
substituted for the required training on a year-for-year
basis.
AREAS OF ASSIGNMENT:
Behavioral Health
Community Health
Emergency Medical Services
Environmental Health
Health
Health Facilities Licensure and Certification
Health Planning
Health Promotion
Investigation
Legal
Rural Health
Social Services
Volunteer Services
Established: 9/16/92
Revised: 10/4/95
Effective:
10/4/95