9591
HEALTH AND HUMAN RESOURCES SPECIALIST, SENIOR
Nature of Work: Under general supervision, performs work at the advanced level by providing administrative coordination of and complex technical assistance in a component of a major statewide program, a statewide program in its entirety, or a major technical area specific to or characteristic of the Department of Health and Human Resources. Acts as liaison to facilitate problem resolution and assure compliance with federal, state, and local regulations, laws, policies, and procedures governing the program or technical area. Has primary responsibility for developing standards for major systems and for monitoring and/or evaluation of major complex systems or multi-program operations. May consult on highly complex individual situations that potentially have significant impact on systems or involve sensitive legal issues. Has responsibility for development and issuance of comprehensive training programs to insure basic competency and continued development of skills, knowledge and abilities relevant to the systems for which she/he are assigned responsibility. Uses independent judgement in determining action taken in both the administrative and operational aspects of the area of assignment. Exercises considerable latitude in varying methods and procedures to achieve desired results. May supervise or act as lead worker for other professional staff. Performs related work as required.
Distinguishing Characteristics: The Health and Human Resources Specialist, Senior, is distinguished from the Health and Human Resources Specialist by the broader scope of administrative oversight and responsibility for planning and operational aspects of a system of program or technical areas. This level may function in a regularly assigned lead or supervisory capacity over professional, paraprofessional and clerical classes and, if not, must have responsibility for the conceptualization and development of major complex program and/or operational systems.
Examples of Work
Interprets federal and state laws, regulations, and guidelines for staff which provides services; guides others in developing and utilizing plans and recommends methods of improvement.
Effects or recommends operational changes to facilitate efficient and effective accomplishment of goals or delivery of service.
Informs director of technical area, program, or service deficiencies and recommends improvements.
Consults with other program or technical area staff, supervisors, or managers concerning projects and priorities.
Develops rules, policies, and legislation regarding specific work projects.
Reads, reviews, and responds to correspondence or distributes to appropriate staff.
Develops research, information, or training programs.
Evaluates program or technical area effectiveness.
Writes, edits, or contributes to policy and procedure manuals.
Has contact with federal, state, local program representative and officials, Department of Health and Human Resources management and staff, and legislature.
Plans and develops budget requests and short-and-long-range work plans.
May lead or supervise professional and support staff.
Knowledge, Skills and Abilities
Knowledge of the rules, regulations, policies, and procedures of the Department of Health and Human Resources.
Knowledge of the federal and state regulations, laws and statutes governing program or technical area.
Knowledge of the objective of the program or technical area its procedures, policies, and guidelines, and its relationship to the rest of the Department and other user entities.
Ability to plan and coordinate work, plan and project budgeting needs, and organize work and projects.
Ability to analyze situations, problems and information and develop appropriate responses and resolutions.
Ability to communicate well, both orally and in writing.
Ability to assign, direct, and review the work of others.
Minimum Qualifications
Training: Bachelor’s degree from a regionally accredited four-year college or university.
Substitution: Additional experience as described below may be substituted for the required training on a year-for-year basis.
Experience: Four years full-time, equivalent part-time paid or volunteer experience in a technical or program area that is related to the area of employment.
Substitution: Post-graduate education in a field related to the technical or program area may be substituted for the required experience on the basis of fifteen semester hours for one year of experience.
Special Requirement for the Commission for the Deaf and Hard of Hearing:
In addition to the above minimum requirements, one year of basic sign language classes.
Special Requirement for the West Virginia Cancer Registry:
Certification: For West Virginia Cancer Registry cancer surveillance, data quality, and registrar education positions, applicant must hold the Certified Tumor Registrar (CTR) credential, OR have five (5) years of cancer registry work experience.
AREAS OF ASSIGNMENT
Behavioral Health
Community Health
Emergency Medical Services
Environmental Health
Health
Health Facilities Licensure and Certification
Health Planning
Health Promotion
Interpreter for the Deaf and Hard of Hearing
Investigation
Legal
Rural Health
Social Services
Volunteer Services
Cancer Registry
Established: 8/20/92
Revised: 2/10/93; 6/1/93; 7/29/93; 10/4/95; 5/24/99, 10/30/2000, 11/26/2007, 10/1/10
Effective: 10/1/10