· Personnel Home · MQ’s · Index · Examination Code: R ·
Nature of Work
Under general supervision, performs advanced level
professional work in evaluating, classifying and rating employers
applying for Workers' Compensation insurance and rating plans
including guaranteed cost, retrospective rating, adverse risk,
and deductible plans; performs as a team leader in overseeing the
work of underwriters and associate staff; assists in the
mentoring and training of underwriting staff. Applies knowledge
of rating plans, employer financial standing and credit risk,
employer accident experience, statutes, rules and underwriting
standards to support underwriting decisions. Resolves policy
problems. Performs related work as required.
Distinguishing Characteristics
Positions allocated to this class typically perform, with
limited assistance from the Underwriting Team Leader, the more
complex underwriting work such as retrospective rating, adverse
risk, and deductible rating plan underwriting; may assist the
Underwriting Team Leader in goal setting, special projects and
team management; assists in training other underwriting staff.
Examples of Work
Technical Knowledge
Evaluates and prices complex accounts such as retrospective
rating, adverse risk, and deductibles; reviews decisions
with Underwriting Team Leader as necessary.
Calculates premiums based on classifications, payroll
exposures, credit risks, and loss control initiatives;
adjusts reserves and premium taxes accordingly.
Reviews safety surveys and classification studies to ensure
hazards are properly identified and controlled and to
identified activities not reflected in employer applications
that would result in additional classification or
reclassification.
Analytical/Problems Solving
Compiles data to resolve problems or deviations from
established underwriting standards and procedures; analyzes
complaints and inquiries regarding insurance contracts,
endorsement requests, coverages, and rating plans.
Leadership
Assists in the leadership and motivation of support staff to
achieve underwriting goals and objectives. Provides
assistance in resolving operational issues.
Influencing/Negotiation
Communicates rating plan options to employers to influence
accurate selection of coverage options. Demonstrates
ability to reach successful settlement of account issues
through discussion and compromise.
Account Management and Profitability
For new and renewal employer accounts, performs underwriting
account reviews, reviews premium audit results and loss
control reports to assess and measure account profitability.
Reviews safety surveys and classification studies to ensure
hazards are properly identified and controlled to identify
activities not reflected in employer applications that would
result in additional classification or reclassification.
Communication
Responds to inquiries from state agencies and public entities
regarding coverages, rating plans, and resulting premium
calculations.
Communicates underwriting activities to Performance Council and
Division Management.
Develops and delivers presentations to new and existing
employers.
Customer Service
Provides customer service to employers including the issuing of
provisional coverages, certificates, as well as assisting
with prompt responses to employer inquiries.
Teamwork
Participates in training classes; supports senior staff and
management in completing the work of the unit.
Assists in special projects and assists in training underwriter
trainees and support staff.
Knowledge, Skills and Abilities
Knowledge of Workers' Compensation laws, policies, and
procedures regarding risk administration, insurance and risk
management, field auditing, accounting or business
administration, underwriting and loss control.
Knowledge of Board of Risk and Insurance Management legal
basis, and the rules and regulations governing system
operation, division policies, procedures, rules and
regulations; laws, rules and regulations pertaining to the
insurance industry.
Knowledge of advanced mathematics, including statistics.
Knowledge of form and content of insurance policies.
Knowledge of underwriting processes, principles, practices and
underwriting administration; the theory, principles, and
practices of insurance, risk selection and classification.
Knowledge of various insurance coverages, pricing methods, and
procedures.
Ability to determine and/or calculate employer payroll
exposures, classifications, experience or other rating plan
modifications, and credit risks for purposes of determining
the appropriate rating plan for each employer.
Ability to explain why a particular rating plan is more
beneficial for a particular employer.
Ability to operate a personal computer and use spreadsheet and
word processing software in daily work.
Ability to analyze complex data and make sound judgments
relating to underwriting administration; to read and
interpret financial statements.
Ability to maintain effective working relationships with staff,
legislators, state and local officials, public employees and
the general public.
Ability to communicate effectively, both orally and in writing.
Ability to speak before groups.
Ability to analyze and evaluate specific complaints and
inquiries regarding insurance contracts, coverage and rating
plans.
Minimum Qualifications
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Training:
Bachelors degree from an accredited four-year
college or university. Preference may be shown to
applicants with a degree in business administration,
finance, economics, insurance, accounting, risk management,
engineering, actuarial science, or other business related
area.
Substitution:
Experience as described below may substitute for
the required training on a year-for-year basis.
Experience:
Two years of full-time or equivalent part-time
paid professional experience in workers' compensation or
other major commercial insurance provider.
Substitution:
Chartered Property/Casualty Underwriter (CPCU)
certification may substitute for the required experience.
Associate in Underwriting (AU) designation may substitute
for one year of the required experience. A Certified Public
Accountant (CPA) designation is equivalent to the CPCU
certification for positions in the Self-Insurance Section
Special Requirements:
Employee will be expected to
demonstrate a plan to complete the Chartered
Property/Casualty Underwriter (CPCU) Program and/or other
related professional designation Associate Underwriter (AU),
Associate Risk Manager (ARM), within a specified time
period.
PROMOTIONAL ONLY:
Full-time paid experience in workers'
compensation or for a major workers' compensation insurance
carrier may substitute for the required training and
experience on a year-for-year basis.
Established: 02/27/97
Revised: 06/09/99, 02/18/02
Effective:
02/18/02