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9428
HEALTH AND HUMAN RESOURCES PROGRAM MANAGER I
Nature of Work
Under general direction, performs complex
administrative and professional work at the advanced level in
managing a major program component within an office or
organizational unit in the Department of Health and Human
Resources. Programs are managed over a specified geographic
region of the state, or statewide, and are of equivalent size and
complexity. Responsibilities include planning, policy
development, direction, coordination and administration of the
operation of a major program component in the area of health or
human services. Complexity level is evidenced by the variety of
problem-solving demands and decisions for the assigned area.
Issues may be controversial in nature and work requires the
ability to persuade or dissuade others on major policy and
program matters. Performs related work as required.
Distinguishing Characteristics
Positions representative of
the kind and level of work intended for the class include program
areas such as Health Statistics, Health Promotion, Mental
Retardation/Developmental Disabilities, Alcohol and Drug Abuse,
Government Donated Foods, and other organizational units with
similar size, scope and complexity.
Examples of Work
Supervises professional, technical and clerical staff; make
assignments and reviews and approves plans of operation.
Provides administrative and program direction; enforces agency
objectives, policies and procedures.
Responsible for management of recruitment/selection process,
staff development, disciplinary matters, and other related
actions in assigned area.
Responsible for developing collaborative efforts among health
or human services agencies.
Performs research and analysis of legislation, work activities
or other issues to develop policies, standards and
procedures.
Monitors and evaluates program administration, and the
delivery to services to clients.
Provides technical consultation and policy interpretation to
staff, supervisor, public officials, and advocacy groups.
Plans and implements programs for the training of
professional, technical and clerical staff.
Knowledge, Skills and Abilities
Knowledge of the theories, principles and techniques of the
area of assignment.
Knowledge of federal and state statutes, regulations and
program standards in the area of assignment.
Knowledge of the objectives of the program area, its
procedures, policies and guidelines and their relationship
to the rest of the department and other entities.
Ability to plan and coordinate work, plan and project
budgetary needs, and organize work and projects.
Ability to direct and supervise the work of others.
Ability to present ideas effectively, both orally and in
writing.
Ability to analyze facts and apply them to the management of
the area of assignment.
Ability to work effectively with co-workers, the public,
advocacy groups, and federal and state agencies in the area
of assignment.
Minimum Qualifications
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Training:
Master's degree from an accredited college or
university in the area of assignment.
Substitution:
One year of full-time or equivalent part-time
paid experience as described below may substitute for the
Master's degree.
Experience:
Three years of full-time or equivalent part-time
paid professional experience in the area of assignment, one
year of which must have been in a program administration
capacity.
Substitution:
Post-graduate training in the area of
assignment may substitute through an established formula for
the non-supervisory experience.
Promotional Purposes Only: Eight years of full-time or
equivalent part-time paid experience in the area of
assignment, one year of which must have been in a program
administration capacity.
AREAS OF ASSIGNMENT:
Behavioral Health
Community Health
Emergency Medical Services
Environmental Health
General Administration
Health
Health Facilities Licensure and Certification
Health Planning
Health Promotion
Investigation
Legal
Rural Health
Social Services
Volunteer Services
Established: 8/20/92
Revised: 6/1/93, 8/29/94, 9/25/97, 12/23/98
Effective:
12/23/98