· Home · Minimum Qualifications · Specs Index · Examination Code: R ·
9416
CREDIT ANALYST I
Nature of Work
Under general supevision, oversees the management of
receivables including the administration of delinquent and
default employer accounts. Responsible for less complex cases
and accounts representing smaller sums of money. Through formal
and informal training, acquires an understanding of workers'
compensation laws, rules and policies, credit management
philosophies, practices, forms and procedures. Performs related
work as required.
Distinguishing Characteristics
Credit Analyst 1 is the entry level position for the Credit
Analyst series. Positions allocated to this class typically
performs, with some supervision from the credit management
supervisor, work which is less complex in nature than the work
performed by the Credit Analyst 2. Positions allocated to this
class will manage, with supervision, a significant number of
employer accounts determined to represent low to medium credit
risk. This position will be responsible for administering the
standards, methods, laws, and forms utilized by the Receivables
Management Department.
Examples of Work
Meets or exceeds the performance measures established for the
department.
Analyzes financial information from the employer, such as tax
documentation and financial statements, in order to
determine the collection strategy applicable to an
individual account.
Decides credit management tactics based sound judgment and
compliance with applicable rules and procedures.
Communicates directly with representatives from Customer
Accounting, Field Audit, Underwriting, and Legal Services to
ensure that all account activities related to the employer
are completed timely and that employer information is
communicated in the proper manner.
Plans and directs meeting with employers to resolve delinquent
and default accounts.
Negotiates repayment options with employers.
Demonstrates the ability to successfully collect delinquent and
default accounts.
Provides testimony in civil and criminal court proceedings.
Participates in training classes.
Supports senior staff and Division management in achieving the
goals of the unit.
Knowledge, Skills and Abilities
Knowledge of the functions, operations, and objectives of the
Division.
Knowledge of workers' Compensation laws, rules and regulations,
policies and procedures.
Ability to interpret and properly apply written procedures,
instructions, policies, laws, rules and regulations.
Ability to evaluate employer financial information and render
appropriate decisions based on the results of the financial
analysis.
Ability to exercise sound judgment in appraising situations and
rendering decisions.
Ability to establish and maintain effective working
relationships with staff, employers, elected officials and
the public in general.
Ability to communicate effective both orally and in writing.
Ability to maintain a professional disposition when dealing
with difficult situations.
Ability to speak in public.
Ability to operate a personal computer and use spreadsheet and
word processing software in daily work.
Minimum Qualifications
[Top]
Training:
Bachelor's degree from an accredited four-year
college or university. Preference may be given to
applicants with a degree in accounting, finance or a related
field.
Substitution:
Additional qualifying experience as described
below may be substituted on a year-for-year basis for the
required college education.
Experience:
Three years of full-time or equivalent part-time
paid experience in collections, financial analysis and/or
accounting.
Established: 10/16/97
Effective:
12/01/97