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Nature of Work
Under administrative direction, manages an organizational unit providing
administrative and support services (i.e., budgeting, purchasing, personnel,
business operations, etc.) in a division where operations, policy, work processes,
and regulatory requirements of the unit are predictable and stable. Involves
the supervision of professional, technical, and clerical employees. The scope
of responsibility includes planning the operations and procedures; directing
the work of employees; developing employees; evaluating unit operation; developing
budget needs; researching new procedures and improvements; interpreting statutes,
regulations and policies. Performs related work as required.
Distinguishing Characteristics
The Administrative Services Manager 1 is distinguished from the Administrative
Services Manager 2 by the responsibility to manage a department-wide administrative
support function or a secondary mission, or unit of a primary statewide mission
of the department.
Examples of Work
Plans, develops, and executes through professional, technical, and clerical
staff, a secondary mission of a statewide program or a primary department-wide
program.
Directs the daily operations of the staff and may direct regional or other
field staff.
Develops and implements operating procedures within regulatory and statutory
guidelines; develops and approves forms and procedures.
Renders decisions in unusual or priority situations; consults with supervisors
and other state managers in reviewing same.
Evaluates the operations and procedures of the unit for efficiency and
effectiveness.
Recommends the selection and assignment of staff to supervisors; conducts
interviews and background evaluations for prospective employees.
Determines need for training and staff development and provides training
or searches out training opportunities.
Assists in the development of the division and/or agency budget for personnel
services, supplies, and equipment.
Researches professional journals, regulations, and other sources for improvements
to agency and unit programs and procedures.
Compiles a variety of data related to the operation of the unit and/or
the agency.
Interprets statutes, regulations and policies to staff, other managers,
and the public.
May serve as a witness in grievance hearings or other administrative hearings.
Prepares reports reflecting the operational status of the unit and or agency
programs.
Knowledge, Skills
and Abilities
May participate in local conferences and meetings.
Knowledge of the organization and programs of the agency or department.
Knowledge of the principles and techniques of management, including organization,
planning, staffing, training, budgeting, and reporting.
Knowledge of state government organization, programs and functions.
Knowledge of state legislative processes.
Knowledge of federal, state, and local government relationships as they
relate to the program, mission and operations of the unit and/or department.
Ability to plan, direct, and coordinate the program and administrative
activities of the unit.
Ability to supervise others.
Ability to evaluate operational situations, analyze data and facts in preparation
for administrative and policy decisions.
Ability to establish and maintain effective working relationships with
other government officials, employees, and the public.
Ability to present ideas effectively, both orally and in writing.
Minimum
Qualifications [Top]
Training:
Graduation from a regionally accredited college or university with a
degree in the area of assignment.
Substitution:
Experience as described below may substitute for the training requirement
on a year-for-year basis.
Experience:
Four years of full-time or equivalent part-time paid administrative or
supervisory experience in the area of assignment.
Special Requirement:
A valid West Virginia drivers license may be required.
AREAS OF ASSIGNMENT:
Accounting, Auditing
Budget and Budget Planning
Banking and Financial Institutions
Communication
Criminal Justice/Law Enforcement
Data Processing
Facilities Management
General Supervisory
Health/Health Related
Insurance and Retirement
Personnel Administration
Printing
Public Transportation
Purchasing
Skilled and Unskilled Labor, Trades
Training
Established:
9/19/90
Revised: 1/23/93, 9/21/99, 11/18/04,
8/12/08
Effective: 8/12/08