· Personnel Home · MQ’s · Index · Examination Code: R ·
Nature of Work
Under limited supervision, assists an attorney in the
rendition of professional services in connection with the
establishment and enforcement of paternity and support. Performs
difficult and complex work involving locating absent parents and
employers of absent parents, assisting in the development of
cases for presentation to an attorney who will identify necessary
legal actions. May be responsible for supervision of line staff,
assignment of tasks and oversight of tasks, as delegated by an
attorney. May assist persons in applying for services and secure
such supporting data as may be necessary to ensure provision of
services is delivered equitably. Performs other duties in the
area of child support and enforcement as determined necessary by
an attorney, consistent with applicable laws, regulations and
Child Advocate Office policy. Work is reviewed by an attorney
through conferences and by detailed reports made by employee.
Supports the child advocate program, and assists in publicizing
the services available through the program. May assist in
special projects and initiatives and, on an as-needed basis,
assist in delivering services in more than one regional office.
Performs related work as required.
Examples of Work
May train, direct, coordinate, and evaluate work of Child
Advocate Office non-legal staff, under the supervision of
an attorney.
May assist in the formulation of policy and procedures in the
Child Advocate Office.
Analyzes information on forms and other necessary documents
for financial determinations and ability to support;
determines the completeness, consistency, and arithmetic
accuracy of such information.
Attends hearings before the Family Law Master, Circuit Court,
or the Supreme Court of Appeals to assist the attorney as
appropriate.
Writes abstracts of evidence and summaries of information on
hearings or claims, under the direction of an attorney.
Reviews and assesses case files, under the guidance of an
attorney, to assist in determining the legal remedies, if
any, appropriate for that case and to assist in preparing
the case for legal action.
Compiles such information as may be needed to develop the
case, by inquiries and referrals to appropriate agency
personnel, interviews, and conferences with obligees,
obligors or others, review of public records, or
development of other sources.
Receives questions and/or complaints about support payments
and responds accordingly.
Maintains records, data, furnishes necessary reports.
May identify the need for additional services or assistance
provided by the Department of Health and Human Resources and
arrange for consultation between appropriate agency staff
and obligee or obligor.
Knowledge, Skills and Abilities
Knowledge of federal and state laws relating to child support
services.
Knowledge of the Department rules and regulations and policies
relating to provision of child support services.
Ability to supervise and evaluate work of subordinates.
Ability to exercise tact in dealing with people and rendering
assistance to others.
Ability to conduct interviews, communicate clearly both orally
and in writing and to plan and organize work independently
and efficiently.
Minimum Qualifications
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Training:
Graduation from an accredited four-year college or
or university.
Substitution:
Additional work experience as defined below may
be substituted for training on a year-for-year basis.
Experience:
Four years of full-time or equivalent part-time
paid employment in a management or supervisory capacity in
public administration or as an office manager in a law
firm.
PROMOTIONAL ONLY:
Three years of full-time or equivalent
part-time paid employment in child support enforcement or
social work in a public or private social welfare program.
SPECIAL REQUIREMENT:
Availability of a car for continuous use
is a requisite of employment.
Established: 8/20/92
Revised: 6/12/00
Effective:
6/12/00