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9405
ADMINISTRATIVE SERVICES ASSISTANT 2
Nature of Work
Under limited supervision, performs
administrative and supervisory work in providing support services
such as fiscal, personnel, payroll or procurement in a state
agency or facility or serves as the assistant supervisor in a
major administrative support unit of a large state agency.
Develops policies and procedures for resolving operational
problems and for improving administrative services. Supervises
the work of office support staff in rendering required services.
Work is typically varied and includes extensive inter- and intra
governmental and public contact. Has some authority to vary work
methods and policy applications and to commit the agency to
alternative course of action. Performs related work as required.
Distinguishing Characteristics
Positions in this class are
distinguished from the Administrative Services Assistant 1 by the
supervisory nature of the work performed, by the size of the unit
served and by the independence of action granted. Positions in
this class are responsible for a significant administrative
component in a medium size agency or state facility or serves as
an Assistant Director of a major administrative support component
of a large state agency. Authority to vary work methods and to
commit the agency to alternative course of action is granted.
Examples of Work
Confers with inter- and intra-agency personnel to transact
business, gather information, or discuss information; may
be in a position with public or federal government contact.
Conducts performance surveys and reviews agency methods of
operation; devises flowcharts and graphs; may conduct cost
analysis studies.
Gathers and compiles information for state records; writes
reports, balances tally sheets, and monitors inventories,
purchases, and sales.
Updates records and contacts employees to gather information;
represents the agency in the area of assignment in both
internal and external meetings.
Maintains files of information in hard copy files or
electronic format; runs reports for regular or intermittent
review.
Determines the need for changes in procedures, guidelines and
formats; devises a solution; monitors the success of
solutions by devising quantitative/qualitative measures to
document the improvement of services.
Writes manuals in the area of assignment; clarifies the
wording and describes new procedures accurately.
Supervises the work of Office Assistants, Accounting
Assistants or other support staff.
Knowledge, Skills and Abilities
Knowledge of regulations, processes and procedures in the area
of assignment.
Knowledge of general office practices and procedures.
Knowledge of state and federal laws and regulations related to
the area of assignment.
Ability to collect and compile accurate information.
Ability to conceptualize the nature of service difficulties
and devise appropriate work methods, tools, and
configurations to correct the problem.
Ability to prepare flowcharts, graphs and status reports.
Ability to communicate with a wide variety of people, both
orally and in writing.
Ability to perform basic arithmetic.
Ability to supervise the work of others.
Minimum Qualifications
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Training:
Graduation from an accredited college or
university. Preference may be given to candidates with a
major in the area of public or business administration,
accounting, industrial relations, communications or related
field.
Substitution:
Additional qualifying experience as described
below may be substituted on a year-for year basis for the
required training.
Experience:
Two years of full-time or equivalent part-time
paid employment in a technical or professional position
providing administrative services such as accounting,
budgeting, project monitoring and reporting, personnel, or
procurement and property.
Substitution:
Successful completion of graduate study in an
accredited college or university in one of the above fields
may be substituted for the required experience on a year
for-year basis.
AREAS OF ASSIGNMENT:
Accounting, Auditing
Budget and Budget Planning
Communication
Data Processing
General Supervisory
Insurance and Retirement
Personnel Administration
Printing
Public Transportation
Purchasing
Skilled and Unskilled Labor, Trades
Training
Established: 11/16/93
Revised: 5/11/94
Effective:
5/11/94