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8855
COMMUNICATIONS COORDINATOR
Nature of Work
Under the general supervision of a
uniformed supervisor, coordinates the operation of the Division
of Public Safety's communications system, WEAPON. The work
involves installing/removing user law enforcement agencies on the
terminal system. Performs related work as required.
Examples of Work
Reviews applications from law enforcement/criminal justice
agencies for inclusion in WEAPON system. Recommends
denial/approval of application to communications officer.
Coordinates installation of new user agencies to WEAPON system
or removal of an agency from the system.
Adds or deletes terminals to system through software
configuration.
Receives National Crime Information Center (NCIC) validation
tape and submits to data processing section for production
of printout.
Reviews all agreements relating to proper use of WEAPON system
and assists user agency in resolving problems in executing
the agreement. Assists users in correcting problems
relating to WEAPON system; assists field operators with
operational problems.
Maintains Public Safety headquarters telephone system by
programming telephones, adding and removing telephones,
processing calls, running reports and updating files.
Reviews and distributes all material received from NLETS
and NCIC to user agencies on WEAPON system. Ensures that
all user agencies are informed of changes which effect
operation of terminals.
Updates WEAPON operation manual in conjunction with Public
Safety data processing manager for user agencies.
Supervises the work of terminal operators as necessitated by
the absence of Telecommunicator Supervisors.
Assists WEAPON Instructor/Auditor in training of Tele
communicators (terminal operators) and user agency
coordinators.
Assists in preparation of special statistics relating to
communications section.
Assists in interviewing applicants for Telecommunicator
positions. Evaluates work performance of civilian
employees.
Knowledge, Skills and Abilities
Knowledge of NCIC operating and code manuals.
Knowledge of Division of Public Safety policies and
procedures relating to use of NCIC and NLETS.
Knowledge of modern office practices and procedures.
Knowledge of arithmetic and English grammar and common
usage.
Ability to retain and summarize information and to relay
sometimes critical information clearly, promptly and
accurately.
Ability to type accurately a rate of 25 w.p.m.
Ability to work quickly and accurately under pressure.
Ability to operate teletype.
Ability to train, supervise and evaluate others.
Minimum Qualifications
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Training:
Graduation from a standard high school or the
equivalent.
Experience:
Three years of full-time or equivalent part-time
paid experience as a telecommunicator.
Special Requirement:
Must maintain a current certification as
a WEAPON terminal operator (recertification every two
years).
Established: 8/19/93
Effective:
4/1/94