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8854
POLICE TELECOMMUNICATOR SUPERVISOR
Nature of Work
Under general supervision, leads and
directs the work of a staff of telecommunicators in conjunction
with performing various duties required to operate the radio room
and communication equipment necessary for the efficiency and
safety of the uniformed personnel of the Division of Public
Safety. Performs related work as required.
Examples of Work
Supervises, organizes and prepares work schedules of tele
communicators.
Serves as Terminal Agency Coordinator (TAC) and contact person
for the WEAPONs staff.
May train other terminal operators in preparation for
certification on the operation of the teletype.
Operates all applicable radio/telephone/teletype equipment,
dispatches/receives radio communications.
Types daily radio logs, teletypes, master file cards, wanted
and missing person cards, monthly activity sheets, incident
log, wrecker log and related documents.
Assists the public by responding to requests for information
and emergency assistance. Assists walk-in public when
necessary.
Operates teletype and performs related functions.
Knowledge, Skills and Abilities
Knowledge of NCIC operating and code manuals.
Knowledge of Division of Public Safety policies and procedures
relating to use of NCIC and NLETS.
Knowledge of modern office practices and procedures.
Knowledge of arithmetic and English grammar and common usage.
Ability to retain and summarize information and to relay some
times critical information clearly, promptly and
accurately.
Ability to type accurately at a rate of 25 w.p.m.
Ability to work quickly and accurately under pressure.
Ability to operate a teletype.
Ability to train, supervise and evaluate the work of others.
Minimum Qualifications
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Training:
Graduation from a standard high school or the
equivalent.
Experience:
Two years of full-time or equivalent part-time
paid experience as a telecommunicator.
Special Requirement:
Must maintain a current certification as
WEAPON terminal operator (recertification every two years).
Effective:
3/16/95
Established: 5/1/95