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8624
PARK SUPERINTENDENT 5
(STATE PARKS, FORESTS AND WILDLIFE MANAGEMENT AREAS)
Nature of Work
An employee in this class is responsible for the management,
operation, maintenance, and protection of a state-owned, non
concessioned, very complex, extensively developed, large resort
state park providing services and facilities to the public which
emphasize a full range of recreational facilities and services
including but not limited to: camping; lodging; cabins; dining;
golf and natural, historic, or scenic resource preservation. May
have "off-facility" responsibilities or special assignments that
take them from their principal area of assignment including
technical research projects, special events, supervision of
satellite areas located within the region of the principal area
of assignment, statewide temporary managerial assignments, fire
fighting and law enforcement duties. Direction is provided by
statements of policy and outlined assignments from supervisory
personnel but is required to exercise an extraordinary level of
discretionary judgement and initiative in planning and directing
facility programs in the area of building maintenance, equipment
maintenance, grounds maintenance, housekeeping, sanitation,
public relations, law enforcement, personnel management and
training, visitor activity programming, historical and nature
interpretation, conservation, preservation, public work programs,
federal and state regulatory compliance, accounting,
recordkeeping, revenue production, budget preparation and
control, concession contract administration, public safety.
Performs related work as required.
Distinguishing Characteristics
This class level is distinguished from surrounding levels by
the following: manages very complex, extensive, non-concessioned
resort park operations which include lodge(s), cottages, golf
courses and a full range of recreational facility development and
services. Law enforcement demands, regular "off-facility"
responsibilities, attendance levels, revenue levels, contractual
oversight, and other factors may be a distinguishing factor.
Examples of Work
Devises new operational methods and techniques.
Prepares and/or approves work reports, purchasing documents,
payrolls, revenue reports, expenditure reports, inventories, etc.
Law enforcement through patrol, warnings, citations, and
arrests and management of park-wide security and enforcement
programs.
Prepares occupancy, revenue, cost center accounting, and
special managerial reports.
Develops and performs employee training and familiarization
programs.
Reviews and generally oversees park maintenance programs.
Makes recommendations and initiates repairs, maintenance and/or
renovations of structures, grounds, facilities, trails,
fences, roads, and other physical features of area.
Inspects completed work in all areas of operation.
Performs inspections of leased, concessionaire operated
facilities and initiates corrective action if necessary to ensure
contract compliance.
Handles and resolves both written and verbal guest complaints.
Knowledge, Skills and Abilities
Knowledge of business management practices.
Knowledge of personnel management practices.
Knowledge of general managerial, operational, and technical
procedures/methods.
Knowledge of law enforcement practices, techniques, equipment,
and policies.
Ability to train and manage a varied staff.
Ability to develop good working relationships with supervisors,
employees, and the general public.
Ability to plan, assign, and supervise work of employees.
Ability to issue oral and written instructions in a clear,
concise manner.
Ability to prepare comprehensive work plans, records, and
reports.
Ability to effectively deal with personnel matters.
Minimum Qualifications
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Training:
Graduation from an accredited four-year college or
university with a major or minor in botany, zoology, geology,
natural history, recreation, park/resort management, forestry,
conservation, business administration,
public administration, travel management, or related natural
science or managerial field.
Experience:
Five years of full-time or equivalent part-time
paid experience in the area of assignment, four years of which
must have been in responsible administrative or supervisory
capacity.
SPECIAL REQUIREMENT: Must be licensed or eligible to operate a
motor vehicle in West Virginia. Must be physically fit to
discharge duties including law enforcement. Must be able to
successfully complete required special conservation officer
training and pistol qualification requirements as
established by Law Enforcement Section, Division of Natural
Resources.
PROMOTIONAL PURPOSES ONLY: Graduation from a standard four
year high school or the equivalent and full-time or
equivalent part-time paid experience directly related to the area
of assignment may be substituted for the required college
training on a year-for-year basis.
Established: 9/16/93
Revised: 12/16/93
Effective:
12/16/93