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8623
PARK SUPERINTENDENT 4
(STATE PARKS, FORESTS AND WILDLIFE MANAGEMENT AREAS)
Nature of Work
An employee in this class is responsible for the management,
operation, maintenance, and protection of a state-owned park area
providing services and facilities to the public which may
emphasize recreation; camping; lodging; dining; natural,
historic, or scenic resource preservation or assisting in the
management of more complex operations.
May have "off-facility" responsibilities or special assignments that takes the employee from their principal area of assignment including technical research projects, special events, supervision of satellite areas located within the region of the principal area of assignment, statewide temporary managerial assignments, fire-fighting, and law enforcement duties. Direction is provided by statements of policy and outlined assignments from supervisory personnel but is required to exercise considerable discretionary judgement and initiative in planning and directing facility programs in the areas of building maintenance, equipment maintenance, grounds maintenance, housekeeping, sanitation, public relations, law enforcement, personnel management and training, programmed visitor activity programming, historical and nature interpretation, conservation, preservation, public work programs, federal and state regulatory compliance, accounting, recordkeeping, revenue production, budget preparation and control, concession contract administration, public safety, and all related endeavors. Performs related work as required.
Distinguishing Characteristics
This class level is distinguished from surrounding levels by
the following: manages lodge and small to intermediate sized
resort park operations which include lodge(s), cottages, golf
courses and a full range of recreational facility development.
Camping facilities may be present. May manage non-lodge and
resort attractions such as Cass Scenic Railroad which are
inherently very complex, technical, multi-faceted operations.
Examples of Work
Devises new operational methods and techniques
Prepares and/or approves work reports, purchasing documents,
payrolls, revenue reports, expenditure reports, inventories.
Law enforcement through patrol, warnings, citations, and
arrests.
Prepares occupancy, revenue, cost center accounting, and
special managerial reports.
Develops and performs employee training and familiarization
programs.
Plans, generally oversees, and/or performs maintenance if
necessary due to staff limitations. Makes recommendations and
initiates repairs, maintenance and/or
renovations of structures, grounds, facilities, trails,
fences, roads, and other physical features of area.
Inspects completed work in all areas of operation.
Performs inspections of leased, concessionaire operated
facilities and initiates corrective action if necessary to ensure
contract compliance.
Handles and resolves both written and verbal guest complaints.
Knowledge, Skills and Abilities
Knowledge of business management practices.
Knowledge of personnel management practices.
Knowledge of general managerial, operational, and technical
procedures/methods.
Knowledge of law enforcement practices, techniques, equipment,
and policies.
Ability to train and manage a varied staff.
Ability to develop good working relationships with supervisors,
employees, and the general public.
Ability to plan, assign and supervise work of employees.
Ability to issue oral and written instructions in a clear,
concise manner.
Ability to prepare comprehensive work plans, records, and
reports.
Ability to make sound decisions.
Ability to effectively deal with personnel matters.
Minimum Qualifications
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Training:
Graduation from an accredited four-year college or
university with a major or minor in botany, zoology, geology,
natural history, recreation, park/resort management, forestry,
conservation, business administration, public administration,
travel management, or related natural science or managerial
field.
Experience:
Four years of full-time or equivalent part-time
paid experience in the area of assignment, three years of which
must have been in responsible administrative or supervisory
capacity.
SPECIAL REQUIREMENT: Must be licensed or eligible to operate a
motor vehicle in West Virginia. Must be able to
successfully complete required special conservation officer
training and pistol qualification requirements as established by
Law Enforcement Section, Division of Natural Resources.
PROMOTIONAL PURPOSES ONLY: Graduation from a standard four
year high school or equivalent and full-time or equivalent part
time paid experience directly related to the area of assignment
may be substituted for the required college training on a year
for-year basis.
Established: 9/16/93
Revised: 12/16/93
Effective:
12/16/93