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Nature of Work
Under direct supervision, performs entry level technical
work in operating and managing GIS hardware and software
resources. Work involves design, operation, and management of
GIS hardware and software resources within the context of
programs and policy directives. Work includes coordination of
GIS hardware and software activities; assistance in managing GIS
hardware, software, and service vendor contracts; participation
in planning and organizing system development activities; and
other GIS hardware and software-related activities. May exercise
supervision over a staff of subordinate GIS staff positions.
Performs related work as required.
Distinguishing Characteristics
This is entry level work where the incumbent is given less
complex assignments and the work is reviewed regularly. However,
as skills are demonstrated, the incumbent advances to less
routine assignments and performing independently.
Examples of Work
Manages hardware and software resources of GIS; confers and
coordinates with GIS Manager, user organizations, and GIS
personnel to determine user needs.
Oversees all GIS hardware and software operations.
Assists in coordinating contracts with GIS hardware, software,
and related service vendors.
Oversees installation, testing, and acceptance of hardware and
software.
Responsible for adherence to applicable standards for computer
hardware, software, and communication networks.
Coordinates maintenance and service contracts with hardware
and software vendors.
Develops procedures for system backup and overseeing backup
operations.
Monitors performance and conducts system performance
evaluations.
Oversees and optimizes data communications and monitors
network transaction flow.
Responds to user questions and resolves system operation
problems.
Evaluates requirements for system upgrades and contributes to
the selection and procurement of hardware, software, and
related services.
Performs and assists in application design and development.
May supervise GIS staff associated with implementation,
operation, and enhancement of GIS hardware and software.
Knowledge, Skills and Abilities
Knowledge of automated mapping and spatial information
processing methods and techniques.
Knowledge of the capabilities of automated mapping and
geographic information processing systems.
Knowledge of cartographic principles, automated mapping, GIS
database design and structure.
Knowledge of GIS hardware and software components, data
communication, and network methods and techniques.
Ability to coordinate with GIS staff and users on system
hardware and software needs and issues.
Ability to translate technical concepts and terminology in
terms understandable to management, department officials,
and system users.
Ability to establish and maintain effective relationships with
user departments, administrative officials, and employees.
Ability to communicate effectively, orally and in writing.
Minimum Qualifications
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Training:
Bachelor's degree, including six semester hours in
computer science or GIS from an accredited college or
university. Preference may be given to those with degrees
in geography, natural or earth sciences, cartography,
geology, forestry, planning, environmental sciences,
engineering, engineering technology, mathematics or a
related field.
Experience:
Three years of full-time or equivalent part-time
paid experience in geographic information systems
activities.
Substitution:
Master's degree or a doctorate from an
accredited college or university in any of the above fields
may be substituted for two years of the required
experience.
Established: 03/16/95
Title Change: 04/18/02
Revised: 04/18/02
Effective:
05/01/02