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Nature of Work
Under administrative direction of the agency head, performs
complex administrative/technical work in developing and
implementing new initiatives or resolving administrative
conflicts for a state agency. Issues addressed stem from agency
regulatory responsibilities such as denial of contracts or
developing other provider sources. Researches cases, reviews
physical and financial information, and drafts proposed
resolutions and policies for agency head or key agency executive.
May supervise a staff of professional, technical, and some
paraprofessional or office support staff. Makes recommendations
based on admissible evidence. Performs related work as required.
Examples of Work
Plans, organizes, evaluates and may direct the activities of
a major agency program.
Develops policies and procedures for effective program
operation. Develops long range program objectives and
recommends fiscal policies for program funding.
Maintains contacts with state and federal officials,
legislators, program leaders, and applicant vendors on
developments and issues in the assignment area.
Coordinates program activities with other agency units.
Conducts special studies of a confidential nature.
Develops budget estimates and expenditure schedules for
agency programs.
Directs the gathering of additional facts and data to
objectively evaluate cases.
Develops legislative recommendations on agency programs.
May plan and supervise the work of paraprofessional,
technical and/or clerical employees.
Knowledge, Skills and Abilities
Knowledge of the function, organization and regulations of
the area of assignment.
Knowledge of the principles of administrative management and
program planning.
Knowledge of terminology and standards related to the area
of assignment, medical or psychological, fiscal and
economic implications, vocational information, or legal
terminology.
Knowledge of applicable federal and state laws, rules and
regulations in the program area.
Ability to assign and direct the work of professional,
technical and clerical employees.
Ability to develop procedures, standards and guidelines for
application to agency programs.
Ability to analyze program needs and develop staffing
patterns and budget recommendations.
Ability to evaluate program performance.
Ability to communicate ideas effectively, both orally and in
writing.
Ability to establish and maintain effective working
relationships with federal and state officials, program
leaders and the public.
Ability to make decisions based on the relative weight of
available evidence.
Ability to set forth findings of facts and decisions clearly
and concisely in oral and written form.
Ability to work successfully with state administrative
officials, local government officials, company
executives, physicians, claimants, and the general
public.
Minimum Qualifications
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Training:
Bachelors' degree from an accredited four-year
college or university.
Substitution:
Experience as described below may substitute
for the required training on a year-for-year basis.
Experience:
Six years of full-time or part-time equivalent
paid administrative, professional or technical experience
in the area of assignment.
Substitution:
Graduate study in an appropriate field may be
substituted on a year-for-year basis for the required
experience.
Established: 11/16/93
Title Change: 06/01/01
Revised: 06/01/01
Effective:
06/01/01