· Personnel Home · MQ’s · Index · Examination Code: R ·
Nature of Work
Under limited supervision, at the supervisory or technical
expert level, supervises a staff of programmer analysts or
performs complex systems and analysis work in the development,
implementation, and maintenance of computer applications for
state agencies. Supervision or technical consulting at this
level requires extensive experience in information systems and
the department applications. Plans projects, projects time and
resource requirements, allocates staff and reviews progress. An
irregular work schedule may be required of this position.
Performs related work as required.
Distinguishing Characteristics
At this level, an incumbent will be in one of two career
paths: 1) advanced information systems position where familiarity
with department-wide or multiple applications and an information
system specialty(ies) allows the incumbent significant latitude
to perform their responsibilities; 2) supervisory role
supervising three or more programmers. This position analyzes,
designs, develops and implements complex computer systems such as
on-line or multi-program systems. The Programmer Analyst 4 is
also distinguished from the Programmer Analyst 3 by supervising a
staff of programmer analysts.
Examples of Work
Serves as technical advisor throughout a department in an
area(s) of data processing specialty.
Supervises and trains subordinate programmer analysts in
complex programming and analytical techniques.
Assigns tasks, monitors the overall project progress, and
reviews work upon completion.
Interviews applicants and makes selection recommendations to
management; assigns staff and schedules time and leave so
that projects are adequately staffed; evaluates the
performance of subordinates; recommends personnel changes,
promotions and disciplinary actions.
Provides input on data processing policies and standards,
budgeting, and other administrative matter.
Reviews functionality and utility of hardware/software systems
to develop cost/benefit ratios and select appropriate
platforms for systems development and operations.
Compares viability of various software development tools for
system analysis and design.
Analyzes benchmarks and other performance measurements to
select appropriate languages and database for systems
construction and implementation.
Writes system specification containing detailed information
such as flow charts, input and output requirements, the
programming language to be used, the logic requirements
necessary for writing and documenting the programs in the
system.
Initiates the training required for conversion to new system.
Reviews design documents for clarity, completeness and
accuracy.
Analyzes the facts to determine whether the solutions
presented offer the most cost/time effective
solution to an agency systems problem.
Monitors the implementation of accepted documents to ensure
the system's arrival and installation.
Analyzes agency operations and determines feasibility and/or
costs of conversion from a manual to automated process or
from one system to another.
Analyzes and establishes data processing standards,
methodologies and architectures.
Meets with agency personnel to determine functions, goals and
systems problems; develops solutions and documents them.
Ensures that programmers and programmer analysts have
followed established standards.
May write requests for proposals for the purchase/lease of
new hardware/software.
Knowledge, Skills and Abilities
Knowledge of data base management, documentation and project
control techniques.
Knowledge of the computer and personnel resources available;
the capabilities of the programming languages, hardware
configurations and software packages.
Knowledge of multiple 3rd or 4th generation programming
language.
Knowledge of complex programming systems, software and
hardware configuration and their applications in a systems
environment.
Knowledge of data processing concepts and equipment usage.
Skill in programming complex systems and in the use of
hardware and software configuration.
Ability to plan, assign, and coordinate the activities of
other programmer analysts.
Ability to evaluate and analyze user requests and develop
effective work plans for systems development and
maintenance to meet user requirements.
Ability to present ideas in a clear, concise format using
narrative statements and logic diagrams.
Ability to maintain effective working relationships with data
processing personnel and users.
Ability to understand complex technical manuals.
Ability to develop and maintain complex program systems at a
level comparable to on-line applications.
Minimum Qualifications
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Training:
Bachelor's degree from an accredited college or
university in computer science or related field including
but not limited to business data programming, business
systems analysis, computer accounting, computer and
information systems, computer servicing technologies,
information systems management, data processing, or
computer engineering. OR An Associate degree from an
accredited college, university or business school in
computer science or related field including but not limited
to business data programming, business systems analysis,
computer accounting, computer and information systems,
computer servicing technologies, information systems
management, data processing, or computer engineering and
eighteen months of full-time or equivalent part-time paid
computer programming experience in one or more programming
or data base languages.
Substitution:
Three years of full-time or equivalent part-time
paid computer programming experience in one or more
programming or data base languages may substitute for the
required training.
Experience:
Seven years of full-time or equivalent part-time
paid experience in programming, system design and analysis
work with multiple programming or data base languages.
Established: 3/21/96
Revised: 11/15/01, 5/21/03
Effective:
5/21/03