· Personnel Home · MQ’s · Index · Examination Code: W ·
Nature of Work
Under immediate supervision, performs routine mail
processing related tasks using automated equipment. Sorts and
distributes incoming and outgoing mail for a large department or
central mailing facility. Operates mailing machine equipment
used for processing mail and/or operates automatic labeling and
folding equipment. May be exposed to dangerous packages and/or
mail. Performs related work as required.
Distinguishing Characteristics
At this level, the equipment being operated is less
complicated and the tasks are, for the most part, routine in
nature.
Examples of Work
Sorts and distributes incoming mail from the United States
Postal Service (USPS) and other state departments/divisions.
X-rays incoming packages and notifies proper authorities of
suspicious packages.
Processes outgoing mail as per the requirements of the external
mail carriers (i.e. USPS).
Weighs items to be shipped and determines the most cost
effective method of shipping available.
Keeps a log of special mail items received and delivered.
Folds single sheet forms to be inserted into envelopes for
mailing using automated equipment.
Labels envelopes with address labels for mailing using
automated equipment.
Delivers mail between other mailrooms and division.
Interacts with users of mail services to answer questions, etc.
Inventories equipment and office supplies and reorders when
necessary.
Sets up and operates a mail machine, labeller and folder.
Performs routine maintenance of equipment and cleaning duties
of equipment and office space.
Notifies users when there is a problem and corrective action is
required.
Performs higher level functions during staff shortages.
May enter data into a video display terminal, makes inquiries
into the system, and runs mail reports.
Knowledge, Skills and Abilities
Knowledge of Department functions.
Ability to operate a variety of mailing-related equipment.
Ability to learn USPS regulations and mailing procedures.
Ability to lift heavy packages and bags.
Ability to maintain simple records.
Ability to follow detailed oral and written instructions.
Ability to train other employees in the operation of the work
unit including equipment.
Ability to establish and maintain effective working
relationships with other workers and users.
Minimum Qualifications
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Training:
Graduation from a standard high school or the
equivalent.
Established: 3/21/96
Revised: 3/13/03
Effective:
3/13/03