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8295
DATA PROCESSING SUPERVISOR
Nature of Work
Under general supervision, performs full-performance technical
and supervisory level in a major operational data processing unit
such as computer operations, distribution, data entry, or
teleprocessing, in the central data processing facility or a
major agency, or serves as data processing coordinator for a
small agency where programming and operational functions are
performed by the central data processing facility; responsible
for supervising computer operations, scheduling user jobs
submission and distribution work, evaluating user data entry and
distribution requests, and planning initial and continuation
training. In a small agency, supervises a small data entry unit
and coordinates the data processing work of the agency by
submitting production jobs to operations for processing and
assisting programmers in the development and modification of user
programs; serves as a liaison between user personnel and data
processing personnel in meeting the programming and operational
needs of the agency; irregular work hours are required. Performs
related work as required.
Distinguishing Characteristics
Supervises a discrete unit of data processing personnel.
Authority to commit the agency to action is very limited and the
assignment of duties is reactive to the solution of data problems
and needs rather than proactive in planning and projecting the
future data processing capabilities of the agency's centralized
facility.
Examples of Work
Supervises a computer operations unit of a major agency or
coordinates data processing functions for a small agency;
schedules jobs, runs reports, trains users in day-to-day
operations; trouble-shoots operational problems.
Schedules distribution jobs; allocates personnel and equipment
resources to meet peak demands; determines job priorities.
Supervises small user data entry staff and coordinates other
user data processing needs with Support Services.
Performs output audits to evaluate individual and group
performance; evaluates equipment utilization data.
Evaluates and resolves personnel and equipment problems; makes
recommendations on acquisition of new equipment.
Recommends personnel changes; counsels employees; directs
initial and continuation training, instructs supervisors in
operation of new equipment and implementation of new
procedures.
Knowledge, Skills and Abilities
Knowledge of data processing concepts and the use and
limitations of data processing equipment.
Knowledge of data entry standards and techniques.
Knowledge of job submission requirements in a production
oriented computer operation unit.
Knowledge of the operation of a production-oriented computer
operations unit.
Ability to plan and direct the work of others.
Ability to establish and maintain effective working
relationships with user and data processing personnel.
Minimum Qualifications
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Training:
Graduation from an accredited four-year college or
university.
Substitution:
Additional data processing or supervisory
experience may substitute for the required training on a year
for-year basis. For promotional purposes, data
processing experience may substitute for the required
training on the basis of six months experience for one year of
training.
Experience:
Two years of full-time or equivalent part-time paid
data processing experience, including one year in a supervisory
or lead worker capacity in data processing environment.
Established: 3/21/96
Effective:
7/16/96