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Nature of Work
Under general supervision, at the full-performance level,
serves as a unit or shift supervisor in a high volume data entry
unit involved in the rapid and accurate transcription of data
using card punch or electronic data recording machines;
responsible for directing and scheduling the work of assigned
operators to assure the timely completion of data entry jobs,
determining job priorities, and maintaining accuracy standards.
Supervision is normally received from a Data Processing
Supervisor. Performs related work as required.
Examples of Work
Supervises subordinate data entry operators involved in
entering and verifying data using either card punch
machines, teleprocessing terminals, key-to-disk, key-to
diskette, or key-to-tape equipment to ensure the smooth
flow of work and the rapid and accurate processing of data.
Analyzes operators' stroke sheets to determine group and
individual performance averages.
Logs in job requests, jobs completed and returned, batch data;
maintains logs on save tapes, diskette and data entry card
files, source document file, and instruction books.
Trains new employees, evaluates the daily performance of new
employees and the overall performance of all operators,
plans and assigns work, and determines priorities.
Performs warm and cold starts on key-to-disk equipment.
Develops and maintains low and high level format programs for
new jobs.
Contacts users to discuss data entry questions and problems
and to inform them that the data is ready to be picked up.
Assists operators on keying instructions and records the
operators' data entry statistics.
Maintains group attendance and leave records and authorizes
leave requests.
Knowledge, Skills and Abilities
Knowledge of the operations of a card punch, magnetic
recording machine, or teleprocessing terminal.
Knowledge of the data entry standards and formats used by the
unit.
Knowledge of the methods of recording data through the use of
the card punch or electronic data recording machines.
Knowledge of the user's and operations section's schedule for
delivery.
Skill in the accurate transcription of data from one source to
another.
Ability to establish and maintain effective working
relationships with associates and supervisors.
Ability to train employees in machine operations.
Ability to plan, assign, and supervise the work of data
recording machine operators and to maintain personnel,
production and control records.
Ability to develop and maintain work control procedures.
Minimum Qualifications
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Training:
Graduation from a standard high school or
equivalent.
Experience:
Four years of full-time or equivalent part-time
paid experience in data processing, three of which was
in data entry.
Substitution:
(1) Completion of twelve hours in computer
science from an accredited college or university
OR
(2) Completion of four courses in data processing, data
entry, and/or word processing from an accredited business or
vocational school may substitute through an established
formula for the required experience.
Established: 3/21/96
Revised: 12/4/01
Effective:
12/13/01