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Nature of Work
Under general supervision, at the full-performance level,
serves as a lead worker in a high volume data entry unit involved
in accurate transcription of data from source documents into a
computer acceptable format using card punch, key-to-diskette,
key-to-tape, or key-to-disk machines or teleprocessing terminals.
Direct supervision is received from a Data Entry Supervisor or
higher level manager. All data entry work is verified by another
operator or by output results. Personal contact with user on
inaccurate or incomplete information is initiated independently.
Requires strict confidentiality in regard to information and
performs under demanding time pressures. Shift work may be
required. Performs related work as required.
Distinguishing Characteristics
This class is distinguished from the Data Entry Operator II
by the lead worker responsibility and assisting the supervisor in
determining work priorities for data entry jobs, making
assignments to operators, training new employees, evaluating the
daily and overall performance of operators and assisting in the
daily and weekly auditing of the workload of the unit.
Examples of Work
Logs in job requests, jobs completed and returned; prepares
batch tickets and logs in batch data, maintains logs on save
tapes, and maintains a source document file.
Contacts users to discuss data entry questions and problems and
to inform them that the data is ready to be picked up.
Evaluates the daily performance of new employees, assists in
determining priorities and scheduling the workload,
maintains group attendance and leave records, authorizes
leave requests, and trains new employees.
Enters more complex data for computer input using either card
punch machines, teleprocessing terminals, key-to-disk,
key-to-diskette, or key-to-tape equipment.
Verifies data entries of other operators using either card
punch machines, teleprocessing terminals, key-to-disk,
key-to-diskette, or key-to-tape equipment.
Converts data from diskette and transfers data from disk
storage to magnetic tape using converters.
Follows established guidelines such as layouts in entering
data, identifies errors on the source documents and makes
necessary corrections, assists other operators on keying
instructions, and records the operators' data entry
statistics.
Maintains diskette and data entry card files and instruction
books.
Conducts on either card punch machines, teleprocessing
terminals, key-to-disk, key-to-diskette, or key-to-tape
equipment more complex inquiries involving decision making
to update files.
Contacts taxpayers for further information needed for tax
files.
Knowledge, Skills and Abilities
Knowledge of the operations of a card punch, magnetic recording
machine, or teleprocessing terminal.
Knowledge of the data entry standards and formats used by the
unit.
Knowledge of the methods of recording data through the use of
card punch or electronic data recording machines.
Knowledge of the uses of card punch or electronic data
recording machines.
Skill in the operation of a keyboard as found on card punch,
key-to-disk, key-to-diskette, teleprocessing terminals, or
other data entry equipment.
Skill in operating the floppy disk magnetic tape converter.
Ability to understand and follow detailed oral and written
instructions.
Ability to establish and maintain effective working
relationships with associates and supervisors.
Ability to perform repetitive tasks with accuracy.
Ability to complete routine tasks without supervisory
attention.
Ability to train employees in machine operations.
Ability to schedule, direct, and evaluate the efforts of
others.
Minimum Qualifications
[Top]
Training:
Graduation from a standard high school or
equivalent.
Experience:
Two years of full-time or equivalent part-time
paid data entry experience.
Substitution:
(1) Completion of twelve hours in computer science
from an accredited college or university
OR
(2) Completion of four courses in data processing, data
entry, and/or word processing from an accredited business or
vocational school may substitute through an established
formula for the required experience.
Established: 3/21/96
Revised: 12/4/01
Effective:
12/13/01