LAVADA L. WILLIAMSON,

                        Grievant,

v.                                                       Docket No. 98-T&R-275D2   (See footnote 1) 

WEST VIRGINIA DEPARTMENT OF
TAX AND REVENUE,

and

WEST VIRGINIA DEPARTMENT OF
ADMINISTRATION, DIVISION OF PERSONNEL,

                        Respondents.

DECISION ON DEFAULT


      On July 27,1998, Respondent West Virginia Department of Tax & Revenue (T&R) submitted the following matter to this Grievance Board at Level IV:
      On November 12, 1998, a supplemental Level IV hearing was conducted in this Grievance Board's office in Charleston, West Virginia.   (See footnote 2)  In accordance with W. Va. Code § 29-6A-3(a)(2), Respondents were provided an opportunity to demonstrate that the remedy sought by Grievant, reclassification as an Accountant/Auditor V, was either clearly wrong or contrary to law. The parties were permitted to supplement the record with additional documentation following the hearing, and this matter became mature for decision on November 20, 1998, following receipt of additional evidence and argument from Grievant and DOP.
      The following Findings of Fact pertinent to resolution of this grievance have been determined based upon a preponderance of the credible testimonial and documentary evidence presented at Level IV.

FINDINGS OF FACT

      1.      On July 1, 1998, Grievant initiated a grievance contesting her classification as an Accountant/Auditor II, contending she should have been classified instead as an Accountant/Auditor V, retroactive to December 1, 1997.
      2.      Respondent Tax & Revenue issued a response at Level II on July 20, 1998, which this Grievance Board determined was untimely, placing T&R in default in accordance with W. Va. Code § 29-6A-3(a)(2). See Appendix A.
      3.       The classification specification for Accountant/Auditor V, promulgated by DOP, and effective December 1, 1997, states the following:
ACCOUNTANT/AUDITOR V


      Distinguishing Characteristics
      
      Examples of Work
                                                                                                                             Knowledge, Skill and Abilities
                                                                            
       Minimum Training and Experience Requirements
      
J Ex 4 (emphasis added).

      4.      In support of her reclassification request, Grievant submitted correspondence from the Government Finance Officers Association of West Virginia, which stated the following:


       Courses

      Introductory Governmental Accounting            May 31 and September 6, 1990
      Intermediate Governmental Accounting            September 26, 1991
      Cash Management                              May 7-8, 1992

       GFOAWV Meetings

      B & O Rules & Regulations                  October 2, 1992
      Municipal Fees
      Special Excess Levy Elections                  September 1996
      Financial Reporting
      Audit Standards
      
      Budget, Updated Chart of Accounts            April 23-24, 1998
      Budget Revisions
      Audit Standards/Assignment
      Legislative Changes



R Ex 1.
      
      5.      The Government Finance Officers Association of West Virginia is a state organization affiliated with the Government Financial Officers Association of the United States and Canada.
      6.      Working in a position that involves finance and budgeting at any level of government is the only eligibility requirement for membership in the Government Finance Officers Association of West Virginia.       7.      Grievant holds a bachelor's degree from an accredited college with at least 24 semester hours in accounting.
      8.      Grievant has more than six years of full-time professional accounting and auditing experience.
      9.      Grievant is not presently certified or registered as a public accountant in West Virginia.
      10.      Since this grievance was filed, T&R, with DOP's approval, reallocated Grievant's position to the Accountant/Auditor IV classification.
DISCUSSION
      Effective July 1, 1998, the West Virginia Legislature amended the grievance procedure for state employees to add a default provision.   (See footnote 4)  This default provision is contained in W. Va. Code § 29-6A-3(a)(2), which provides, in pertinent part:

Respondents contend that awarding the requested remedy of reclassifying Grievant as an Accountant/Auditor V by default would be clearly wrong because Grievant does notmeet the minimum training requirements for that classification. In a default matter, Respondents have the burden of establishing their defense by a preponderance of the evidence. See Hoff v. Bd. of Trustees, Docket No. 93-BOT-104 (June 30, 1994); Flowers v. W. Va. Bd. of Trustees, Docket No. 92-BOT-340 (Feb. 26, 1993). Obviously, reclassification to the correct job title and pay grade is a remedy which logically “flows from” this grievance. See Gruen v. W. Va. Bd. of Directors, Docket No. 94-BOD-256 (Nov. 30, 1994). However, the issue presented in this grievance is whether it would be clearly wrong to place an employee into a classification or position for which she does not meet all minimum training requirements.
      In previous decisions that did not involve the default provision, this Grievance Board has declined to instate employees to positions they were seeking through the grievance procedure when it was determined that they did not hold the minimum qualifications required for the position. For example, in Weaver v. Mason County Board of Education, Docket No. 94-26-128 (Oct. 25, 1994), it was held that the employer properly denied a General Maintenance/Electronic Technician position to an applicant who had twice failed to pass the competency test required for that position under W. Va. Code § 18A-4-8e. In Quintrell v. Lincoln County Board of Education, Docket No. 95-22-051 (Aug. 31, 1995), an employee who had been wrongly denied a full day of inservice training to prepare for the competency test was allowed an additional opportunity to prepare for and take the test for school aide, but would only be instated to an aide's position if she passed the required test. Similarly, in Hill v. Marshall County Board of Education, Docket No. 97-25-102 (Dec. 31, 1997), the employer was not required to reclassify an employee to Plumber II, where the employee did not have the requisite experience as a Plumber I to hold the higherclassification. Further, in Cyphers v. Marion County Board of Education, Docket No. 94-24- 134 (Oct. 31, 1994), the employer was precluded from hiring an applicant who had not obtained the license required for the position before the posting closed.
      Implicit in this Grievance Board's prior decisions is the concept that an employer should not be expected to conduct the public's business through employees who are not minimally qualified to perform the essential duties of their jobs. For example, an unsuccessful applicant for a school bus operator's position who prevailed by default should not be assigned duties transporting school children if they do not have the license or certification required to operate a school bus. Therefore, in accordance with W. Va. Code § 29-6A-3(a)(2), it is clearly wrong to award a position to an employee by default where he or she does not meet the minimum qualifications specifically required to perform the duties of the job. Accordingly, an agency may establish that the remedy of placing a grievant into a position or classification as the result of a default that transpires under the state employee grievance procedure is clearly wrong by demonstrating, by a preponderance of the evidence, that the grievant does not hold the training, license, or certification minimally required for the position or classification at issue.   (See footnote 5)  Whether a prevailing grievant holds the minimum qualifications for a given job must be determined on a case-by-case, fact-specific basis.
      Respondents concede Grievant generally performs the work described in the classification specification for Accountant/Auditor V, but submit she does not hold thespecific certification required to demonstrate the level of expertise expected from employees in this classification. The Accountant/Auditor V classification requires “certification from a nationally recognized accounting or auditing certification society.” Lowell Basford, DOP's Assistant Director for Classification and Compensation, explained that he supervised the job classification study for Accountant/Auditor positions, and participated, with the assistance of a subject matter expert committee, in drafting the classification specification for Accountant/Auditor V at issue in this grievance. According to Mr. Basford, the certification requirement in the minimum training section implements the language in the “distinguishing characteristics” for Accountant/Auditor V which calls for “employees recognized as an expert . . . as evidenced by certification from one or more accounting/auditing societies.” J Ex 4.
      The classification specification does not clearly describe how an organization becomes accepted as a “nationally recognized accounting or auditing certification society.” Presuming, for the sake of argument, that the Government Finance Officers Association of West Virginia, through its affiliation with the Government Financial Officers Association, meets that requirement, the credential which Grievant provided from that organization does not constitute the required “certification” because it does not, on its face, certify or attest to Grievant's recognized expertise in the accounting or auditing fields. See Watts v. W. Va. Dept. of Health & Human Resources, 195 W. Va. 430, 465 S.E.2d 877 (1995). The document merely attests to Grievant's membership in the organization and participation in the organization's activities. Certainly, this correspondence would not constitute a nationally recognized certification, even though that organization may consider Grievant an expert in the field of governmental accounting and auditing.       Accordingly, although Respondent defaulted at Level II of the grievance procedure, awarding Grievant the remedy of reclassification to Accountant/Auditor V would be clearly wrong in accordance with W. Va. Code § 29-6A-3(a)(2), because she does not hold the certification minimally required to attain that classification.
      In addition to the foregoing discussion, the following conclusions of law are appropriate in this matter:
CONCLUSIONS OF LAW

      1.      A grievant who has prevailed by default at one of the lower levels of the grievance procedure for state employees is entitled to receive the remedy requested, unless the employer timely requests a Level IV hearing, and demonstrates that, notwithstanding the presumption that the grievant prevailed on the merits of his or her grievance, awarding such remedy would be contrary to law or clearly wrong. W. Va. Code § 29-6A-3(a)(2).
      2.      When the employer asserts that the remedy received is contrary to law or clearly wrong, the employer must establish such a defense by a preponderance of the evidence. See Gruen v. Bd. of Directors, Docket No. 94-BOD-256 (Nov. 30, 1994).
      3.      Where a grievant seeks instatement to a particular position or classification as a remedy based upon the employer's default at Levels I through III of the grievance procedure for state employees, and the employer establishes by a preponderance of the evidence that the grievant does not hold the minimum training requirement to perform the essential duties of the position, awarding such a position to an unqualified individual would be “clearly wrong” within the meaning of W. Va. Code § 29-6A-3(a)(2).      4.      Whether a prevailing grievant holds the minimum qualifications for the position or classification at issue must be determined on a case-by-case, fact-specific basis.
      5.      Respondents established that awarding the remedy of reclassification to Accountant/Auditor V to Grievant would be clearly wrong because she does not meet the minimum training requirement mandated by the Division of Personnel's classification specification for assignment to that classification of employment.       

      Accordingly, Respondent's request for a determination under W. Va. Code § 29-6A- 3(a)(2), that the remedy sought, reclassification to Accountant/Auditor V, is clearly wrong, is GRANTED. Because it has been presumed, in accordance with W. Va. Code § 29-6A- 3(a)(2), that Grievant prevailed on the merits of her grievance, but she is not entitled to the remedy sought as a matter of law, this grievance is hereby DENIED.

      Any party, or the West Virginia Division of Personnel, may appeal this decision to the Circuit Court of Kanawha County, or to the "circuit court of the county in which the grievance occurred." Any such appeal must be filed within thirty (30) days of receipt of this decision. W. Va. Code § 29-6A-7 (1998). Neither the West Virginia Education and State Employees Grievance Board nor any of its Administrative Law Judges is a party to such appeal and should not be so named. Any appealing party must advise this office of theintent to appeal and provide the civil action number so that the record can be prepared and transmitted to the appropriate court.
                                                

                                                                                                       LEWIS G. BREWER
                                                 ADMINISTRATIVE LAW JUDGE

Dated: January 6, 1999


Footnote: 1
A “2” has been added to the docket number to distinguish this decision from the “Order Granting Default” previously issued in this matter.
Footnote: 2
Grievant appeared pro se. Respondent T&R was represented by Assistant Attorney General Steve Stockton. Respondent DOP was represented by Lowell Basford, Assistant Director for Compensation and Classification.
Footnote: 3
The letter was addressed to Lisa Thornburg, Grievant's immediate supervisor in T&R.
Footnote: 4
This provision is applicable only to grievances filed on or after July 1, 1998. Jenkins- Martin v. Bureau of Employment Programs, Docket No. 98-BEP-285 (Sept. 24, 1998).
Footnote: 5
If the original grievance challenged the training, experience or licensure requirements under a theory that such requirements were not job-related, a different analysis would be required. See generally Albemarle Paper Co. v. Moody, 422 U.S. 405 (1975); Griggs v. Duke Power Co., 401 U.S. 424 (1971).