The West Virginia Supreme Court of Appeals
Americans with Disabilities Act (ADA)

GRIEVANCE PROCEDURE

  Who May File

Any person with a disability who believes that he or she has been the subject of disability-related discrimination in the employment practices and policies or the provision of services, activities, programs or benefits of the West Virginia Supreme Court of Appeals or the unified court system, may file a grievance (complaint) with the West Virginia Supreme Court of Appeals ADA Coordinator. A form for filing a grievance is attached to this procedure.

Procedure

Step 1.    The Written Grievance.

The grievance should be in writing and signed by the complainant. It should contain the date(s) and location of the occurrence; a detailed description of the alleged disability-related discrimination; the name(s) of any court personnel involved; and the name, address and telephone number of the complainant.

The grievance should be filed with the ADA Coordinator within 60 days of the alleged disability- related discrimination:

           Angie Saunders, ADA Coordinator
            West Virginia Supreme Court of Appeals Administrative Office
            State Capitol E-100
            1900 Kanawha Blvd., East
            Charleston, WV 25305-0830
            Telephone:    304-558-0145 (Voice)
                                 304-558-4219 (TTY)

Step 2.    Informal Meeting with the ADA Coordinator.

Within 30 days of receipt of the grievance, the ADA Coordinator or other authorized representative will meet separately with the complainant and the court personnel who were involved  to seek an informal resolution of the grievance. Within 15 days of this meeting, the ADA Coordinator will respond in writing, describing the results of the informal meeting and explaining how any agreed resolution of the grievance will be implemented. If the informal meeting is not successful in reaching a resolution, the ADA Coordinator will include in the response an explanation of the issues and provide suggested alternatives for the resolution of the grievance.

Step 3.    Appeal to the Administrative Director.

Not later than 30 days after receipt of the written response of the ADA Coordinator, if the complainant and/or court personnel involved are not satisfied, they may file a written appeal with the Administrative Director:

            Steve Canterbury,  Administrative Director
            West Virginia Supreme Court of Appeals Administrative Office
            State Capitol E-100
            1900 Kanawha Blvd., East
            Charleston, WV 25305-0830
            Telephone:    304-558-0145 (Voice)
                                 304-558-4219 (TTY)

The appeal must include a copy of the ADA Coordinator's response and the complainant's and/or court personnel's proposed alternative resolution.

Within 15 days of receipt of the written appeal, the Administrative Director shall make the final administrative decision as to resolution, and shall notify the complainant and involved court personnel of the decision.

Alternative means for filing a grievance and for sending the written responses will be made available upon request.

 

West Virginia Supreme Court of Appeals:
Americans with Disabilities Act (ADA) Written Grievance Form

 

This form may be used by any person who believes that he or she has been the subject of disability- related discrimination in the employment, practices and policies or the provision of services, activities, programs or benefits by any unit of the West Virginia court system.

Person filing grievance:

Name:  ________________________________________________________________________________________
      
Address:    _____________________________________________________________________________________

Telephone:   ____________________________________________________________________________________
  
Date and location of alleged disability-related discrimination: __________________________________________

______________________________________________________________________________________________

Please provide a detailed description of the alleged disability-related discrimination:________________________
  _______________________________________________________________________________________________

_______________________________________________________________________________________________

(please use back of form if additional space is needed)

Please provide the names and/or positions of any court personnel involved: _______________________________

_______________________________________________________________________________________________

Please state what you think should be done to resolve the grievance:  _____________________________________

_______________________________________________________________________________________________

_______________________________________________________________________________________________

_______________________________________________________________________________________________

_________________________________                 ________________________
     Signature of person filing grievance                                             Date

Send completed form to:    Angie Saunders, ADA Coordinator
                                             West Virginia Supreme Court of Appeals Administrative Office
                                             State Capitol E-100
                                             1900 Kanawha Blvd., East
                                             Charleston, WV 25305-0830
                                             Telephone:    304-558-0145 (Voice)
                                             304-558-4219 (TTY)

SCA-ADA(NP) / 4-99

Amended - 8/15/00